FREE EU SHIPPING:
We ship and offer free shipping to the following countries: Netherlands, Germany, France, Ireland, Belgium, Austria, Croatia, Bulgaria, Czech Republic, Denmark, Estonia, Finland, Greece, Italy, Sweden, Latvia, Slovenia, Lithuania, Hungary, Luxemburg, Poland, Slovakia, Romania, Spain, Portugal
Shipping non-EU:
United Kingdom: 19.99 euro
Switzerland: 79.99 euro
For shipment of our items we use UPS and your local postal courier.
The shipping costs are automatically calculated and displayed while you’re checking out.
All orders will be shipped from several warehouses in Europe. NO extra Custom or import fees for EU countries.
For non-EU destinations import duties, taxes, or VAT may be charged by your local customs authorities. These fees are the buyer’s responsibility and are not included in our shipping price.
PROTECTION:
Premium boxes: We use double layered cardboard shipping boxes which are extra sturdy and give extra protection
A Quality Control check is applied before every shipment. A layer of protective oil is applied on the swords before shipping.
Expected Delivery times:
1-2 Business days*: Spain, Portugal, United Kingdom
2-3 Business days*: Austria, Belgium, France, Germany, Netherlands, Luxemburg
3-5 Business days*: Croatia, Bulgaria, Czech Republic, Denmark, Estonia, Finland, Italy, Ireland, Sweden, Poland, Slovakia, Switzerland
4-6 Business days*: Greece, Latvia, Slovenia, Lithuania, Hungary, Romania
*Expected delivery times may vary.
Orders placed on business days (Monday till Friday excluding holidays) will be shipped within 24 hours.
Due to the extra workload of the shipping couriers or during holidays, shipments can be delayed. We are not liable for delays once the item has left our warehouse as this is out of our control !
Please be patient, relax, watch some anime and repeat !
We’ll make sure your package will arrive with you as fast as possible.
Please contact us at info@geeksteel.com with any questions regarding other countries or ISLANDS.
You have the right to cancel your order within 14 days of delivery in accordance with EU consumer law. Please refer to our Returns Policy for more information about exercising your right of withdrawal.
If your order arrives damaged or does not arrive within the expected timeframe, please contact us at info@geeksteel.com. We will work to resolve the issue promptly in accordance with your consumer rights.
This Shipping Policy is provided by Geek Steel. Your package will be shipped, depending on availability per warehouse, from:
Zona Industrial Casal De Areia
RUA 1 – Lote 3 Armazéns C&D
2460-392 Casal Da Areia, Alcobaça
Portugal
Im Didierpark 15-17
56112 Lahnstein, Germany
If you have questions, contact us at info@geeksteel.com
Also CHECK YOUR SPAM MAIL FOR YOUR ORDER CONFIRMATION EMAIL
